Privacy Policy

1. Introduction

LeoMart (SL) Limited ("LeoMart", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the leomart.co website and related services (the “Platform”).

By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

1. Name, email address, phone number
2. Billing and shipping addresses
3. Account login credentials
4. Payment-related details (processed securely via third-party gateways)

b. Transaction Information

1. Order details, purchase history
2. Payment status and refund records

c. Technical & Usage Information

1. IP address, browser type, device information
2. Pages visited, time spent on the site, cookies, and analytics data

d. Vendor Information

1. Business name, contact details, tax or compliance information (for vendors only)

3. How We Use Your Information

We use your information to:

1. Create and manage user accounts
2. Process orders, payments, cancellations, and refunds
3. Facilitate communication between customers and vendors
4. Improve platform performance, security, and user experience
5. Send transactional notifications and service-related updates
6. Comply with legal and regulatory obligations
7. Prevent fraud, abuse, and unauthorized access

4. Sharing of Information

We do not sell your personal data. However, we may share information with:

1. Vendors: To fulfill orders, ship products, and provide customer support
2. Payment Gateways: For secure payment processing
3. Logistics & Delivery Partners: To deliver your orders
4. Service Providers: Hosting, analytics, customer support, and technical services
5. Legal Authorities: When required by law, court order, or government request

All third parties are required to handle your data securely and lawfully.

5. Cookies and Tracking Technologies

LeoMart uses cookies and similar technologies to:

1. Maintain login sessions
2. Remember preferences
3. Analyze traffic and usage patterns
4. Improve site functionality and security

You may disable cookies through your browser settings, but some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

1. Fulfill the purposes outlined in this policy
2. Comply with legal, accounting, or regulatory requirements
3. Resolve disputes and enforce agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

1. Access, update, or correct your personal information
2. Request deletion of your account and personal data
3. Withdraw consent where processing is based on consent
4. Opt out of promotional communications

Requests can be made through your account settings or by contacting us.

9. Third-Party Links

Our platform may contain links to third-party websites. LeoMart is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

10. Children’s Privacy

LeoMart does not knowingly collect personal information from individuals under the age of 18 without parental or guardian consent. If such data is discovered, it will be promptly deleted.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website. Continued use of the platform after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the support channels available on leomart.co.